Privacy Policy
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our website or services and explains your privacy rights and how the law protects you.
We use your personal data to provide and improve our services related to golf cart sales, service, financing, parts, and accessories. By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation Words with initial capital letters have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for you to access our Service or certain features of our Service.
- Affiliate means any entity that controls, is controlled by, or is under common control with us, where “control” means ownership of 50% or more of voting interests.
- Company (referred to as “the Company,” “We,” “Us,” or “Our”) refers to:
- Cart Life EV LLC
- 1141B Clements Ferry Rd
Charleston, SC 29492
United States - Cookies are small files placed on your device that store browsing information.
- Country refers to: South Carolina, United States.
- Device means any device that can access the Service such as a computer, cellphone, or tablet.
- Personal Data means any information that relates to an identified or identifiable individual.
- Service refers to our website, online forms, SMS communication, and related digital services connected to our golf cart dealership.
- Service Provider means any third party that processes data on behalf of the Company (such as payment processors, CRM systems, SMS platforms, or analytics providers).
- Usage Data refers to data collected automatically through use of the Service.
- Website refers to Cart Life EV LLC’s official website and related digital properties.
- You means the individual accessing or using the Service.
Collecting and Using Your Personal Data
Types of Data Collected Personal Data While using our Service, we may ask you to provide certain personally identifiable information including, but not limited to:
- Email address
- First and last name
- Phone number
- Address, State, ZIP/Postal code, City
Information related to golf cart purchases, service requests, financing inquiries, or parts orders
Usage Data
Usage Data is collected automatically and may include:
- IP address
- Browser type and version
- Pages visited
- Time and date of visit
- Time spent on pages
- Device type and operating system
Diagnostic and analytics data When accessing our Service via mobile device, we may also collect mobile device information and identifiers.
Tracking Technologies and Cookies
We use Cookies and similar technologies (such as tags and scripts) to track activity on our website and improve functionality.
Types of Cookies We Use
Necessary Cookies (Session) – Required for website functionality and fraud prevention.
Preference Cookies (Persistent) – Remember your settings and preferences.
Analytics Cookies (Persistent) – Help us understand how visitors use our site to improve performance. You may disable cookies in your browser settings, but certain features of the Service may not function properly.
Use of Your Personal Data
We may use Personal Data for the following purposes:
- To provide and maintain our golf cart sales and service operations
- To manage purchase orders, financing applications, and service scheduling
- To communicate with you about your inquiries, quotes, or orders
- To send transactional emails, SMS updates, and promotional offers (where permitted by law)
- To improve website functionality and customer experience
- To analyze advertising performance and marketing campaigns
- To comply with legal obligations
- To protect against fraud or unauthorized activity
Sharing of Your Personal Data
We may share your personal information with:
- Service Providers (CRM systems, payment processors, SMS platforms, analytics providers)
- Financing partners for golf cart purchase applications
- Business affiliates operating under this Privacy Policy
- Law enforcement or regulators if legally required We do not sell your personal data.
Retention of Your Personal Data
We retain Personal Data only as long as necessary to fulfill the purposes outlined in this Policy, including compliance with legal, tax, and regulatory requirements. Usage Data may be retained for a shorter period unless required for security or legal purposes.
Transfer of Your Personal Data
Your information may be transferred and processed outside your state or jurisdiction. By using our Service, you consent to such transfers. We take reasonable steps to ensure your data is handled securely.
Your Right to Delete Personal Data
You may request deletion of your Personal Data by contacting us. Certain information may be retained where legally required or necessary to complete transactions.
Disclosure of Personal Data
Business Transactions
If Cart Life EV LLC is involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.
Legal Requirements
We may disclose your Personal Data if required by law or in good faith belief that such action is necessary to:
- Comply with legal obligations
- Protect our rights or property
- Prevent fraud or misconduct
- Protect public safety
- Defend against legal claims
Security of Your Personal Data
We use commercially reasonable security measures to protect your Personal Data. However, no system is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
Links to Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.
SMS Compliance & Opt-In Disclosure
By submitting your phone number through our website, lead forms, financing applications, or service scheduling forms, you consent to receive transactional and promotional SMS messages from Cart Life EV LLC.
These may include:
- Appointment confirmations
- Service updates
- Financing notifications
- Delivery scheduling
- Promotional offers on golf carts, parts, and accessories
Message frequency may vary.
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
You may opt out at any time by replying STOP or CANCEL. After unsubscribing, you will receive one final confirmation message.
Reply HELP for support.
For assistance or to unsubscribe, you may contact us info@cartlife-ev.com
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Limited sharing with subcontractors supporting customer service or scheduling is permitted, but all SMS opt-in data and consent information is never shared or sold.